Desktop Support Specialist Job at SISL Global, Moreno Valley, CA

eDVuMXZLanRma0w4enJuU2RaN25jQkF0
  • SISL Global
  • Moreno Valley, CA

Job Description

Key Responsibilities:

· Provide technical support for desktop/laptop hardware, software, and peripheral

issues.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

Job Tags

Work experience placement, Remote job,

Similar Jobs

Legacy Health

RN Staff Nurse - PACU Job at Legacy Health

 ...The Legacy nursing philosophy focuses on patients and their families. Our nurses embody...  ...care team. In short, they are the face of wellness at Legacy. Does this sound like an environment...  ...Practice for the Registered Nurse. The RN Staff Nurse assesses, analyzes, plans,... 

Connect Staffing

Palletizer Job at Connect Staffing

 ...operativos estndar (SOP). Confeccin de cajas interiores y exteriores Connect Staffing is seeking to hire an experienced Palletizer for a food manufacturing company in the city of Bloomington, CA. This company manufactures nutritional bars, cookies and much... 

EōS Fitness

Vice President of Group Fitness Job at EōS Fitness

 ...Company Overview: ES Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. ES Fitness' Core Purpose is to create loyal, lifelong... 

Team Nexa Insurance Solutions

Sales Agent Final Expense Life Insurance Agent - Baltimore Job at Team Nexa Insurance Solutions

 ...of mind when a loved one has passed. Agents will work remotely from any location via our Online Based Virtual Call Center. We provide the following Same...  ...recruiting search. This position can be worked from home. This is a sales position in a growing market... 

MISTRAS Group, Inc.

Level II NDT Technician Job at MISTRAS Group, Inc.

 ...Applicants must be able to provide the following QA Documents:- High School Diploma/GED/Degree- Proof of classroom hours/Training in NDT- Previous level II certifications/OJT- TWIC (Front and back)Hourly Range- $20-$28/hr.Fulltime positions with competitive wages...