The EDM Lead is a key leadership position responsible for all aspects of directory, messaging, collaboration, and associated storage/backup operations across the Recruiting Command Enterprise Network (RCEN). This role ensures that directory/messaging services are delivered securely, reliably, and continuously, both in on-premises and cloud/hybrid environments, in alignment with DoD / USMC cybersecurity policy and mission requirements.
Lead and manage the EDM team responsible for directory, messaging, collaboration, and storage services (Active Directory, Exchange, SharePoint, Teams/Unified Communications) across RCEN.
Maintain high availability (≥ 99.9% uptime excluding scheduled maintenance) for EDM services.
Plan, schedule, and execute cloud migrations and/or hybrid deployments (e.g. O365 / Azure / GovCloud) and new capabilities (e.g. Teams Direct Routing, unified communications modernization).
Manage both legacy (on-prem) and cloud systems, ensuring continuity during migrations (e.g. support for MCRISS legacy until full operation of the next generation).
Oversee storage, backup, and disaster recovery for EDM services; forecast storage costs; conduct benefit-analysis for storage growth and architecture changes.
Drive compliance with DoD/USMC/USN policies, DISA STIGs, RMF/NIST standards, and privacy requirements (PII/PHI). Perform regular audits (e.g. AD compliance, mailbox security, policy enforcement).
Maintain and regularly update Standard Operating Procedures (SOPs), technical documentation, diagrams, and workflows; ensure they reflect current state of architecture and operations.
Liaise and collaborate with other functional leads (INS, Cybersecurity, Enterprise Architecture) to ensure that directory/messaging technologies are aligned with network security posture, Zero Trust initiatives, and overall system architecture.
Produce regular status and technical reports: weekly/monthly operational status, quarterly forecasts for storage/pricing, benefit analyses, uptime / performance metrics, incident / outage summaries.
Serve as technical POC with government stakeholders (e.g. COR, Program Managers) for EDM functional area; ensure deliverables meet service level agreements and Performance Work Statement (PWS) requirements.
U.S. citizenship required.
Must be able to obtain to a Secret Clearance
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or equivalent. Advanced degree or additional coursework a plus.
Experience: At least 5-7 years of progressive experience in directory/messaging systems in enterprise or DoD/federal environment; including at least some experience leading or supervising teams.
Strong hands-on ability with Active Directory (account/group management, GPOs, compliance auditing), Microsoft Exchange (on-premises & cloud), SharePoint (on-prem & Online), Microsoft Teams / Unified Communications.
Storage / backup / disaster recovery experience for messaging systems; familiarity with SAN/NAS/Cloud storage solutions.
Proven track record managing hybrid infrastructure or migrations to the cloud (e.g. Azure GovCloud, O365).
Deep understanding of cybersecurity controls, STIGs, RMF/NIST, privacy standards, and DoD / USMC policy.
Excellent project management, planning, and reporting skills. Strong interpersonal and communication skills.
Candidates must hold at least one of the following certifications. Additional certifications are a plus.
CompTIA Security+
CCSP (Certified Cloud Security Professional)
GSEC, GCIH, GCLD, GFACT, GCIA
CASP+ / SSCP
CCNP (Security or Microsoft-focused)
MCSE, MCITP, or equivalent for directory/messaging platforms
Any DoD 8140 / 8570 aligned certifications for system admins / enterprise messaging roles
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