Job Description

Company Overview
Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 26 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With 209 existing properties, Lightstone’s over $9 billion portfolio currently includes over 12 million square feet of industrial, life sciences, and commercial properties, over 30,000 residential units, and over 5,100 hotel keys. Lightstone’s development portfolio includes over $3.5 billion currently under development in the residential and hospitality sectors spread across New York City, Los Angeles, and Miami.
IT Help Desk Tech - Level 1
Position Overview
IT Technician will diagnose repair and maintain hardware and software components. Will install and configure computer hardware and provide IT support for the organization. Will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.
Essential Functions
Help Desk Support
Add/Manage/Remove User accesses including Active Directory, Email, etc
Workstation Setups
Repair or replace damaged hardware
Install and upgrade software and Hardware
Willing to travel to other office/sites a must
Perform tests on new hardware and software
Troubleshoot and repair hardware and software issues and outages
Ensure security through access controls
Additional responsibilities as assigned
Qualifications
Proficient with following: Windows OS, MAC OS, Mobile OS’s, Basic networking, Printers, Active Directory etc.
Experience troubleshooting systems
Familiar with a range of software and hardware
Minimum 2 years’ experience
Manages time and priorities effectively
Problem solver and strong attention to detail
Works collaboratively with managers and colleagues
Solves problems effectively and independently, where appropriate
Communicates and reports to necessary persons in a timely manner
Willing to travel to other office/sites a must

Job Tags

Work at office,

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