Job Description

About Maze

Maze is a  Series B -funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and are a fully remote team working across 35+ countries.

Maze is the user research platform that empowers any company to build the right products faster, by making user insights available at the speed of product development.

We believe that companies that win are incorporating user insights at every stage of product development, where the organization is empowered to conduct research no matter what their maturity, and that Research can focus on high-value questions with the greatest impact.

Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision.

With Maze, companies can recruit the right participants effortlessly, conduct research autonomously, and analyze user insights that drive actual decisions.

Please note that this role is open exclusively to candidates based within the Eastern Time Zone within the U.S. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest!

What You’ll Do:

• Lead end-to-end design efforts : Design and deliver impactful solutions aligned with our growth objectives from discovery and problem framing to prototyping, user testing, and high-fidelity designs.

• Drive onboarding and adoption strategies : Create experiences that drive user activation, retention, and conversion, leveraging best practices for experimentation and optimization.

• Collaborate with Product, research and data : Partner with our Maze researchers and data team to translate insights into actionable solutions that deliver measurable results.

• Experiment and validate : Design and execute A/B tests, analyze results, and iterate rapidly to improve user flows and outcomes.

• Refine interaction and visual design : Craft delightful and intuitive user experiences that engage users and drive them towards success in the product.

• Measure and iterate on success : Define success for your solutions, analyze performance, and continuously refine designs based on quantitative and qualitative feedback.

• Mentor and influence : Raise the bar for design quality, influence design processes, and mentor other designers to continue to grow our team’s capabilities.

What You’ll Need:

• 5+ years of design experience, preferably in B2B, SaaS, or enterprise products, with a strong portfolio showcasing your impact on growth metrics and business outcomes.

• High bar for interaction and visual design skills, with an eye for sweating the details and the ability to deliver high-quality, polished experiences

• Fluency with growth design principles and knowledgable with growth loops, effective onboarding and feature discovery, activation and retention strategies, and conversion rate optimization.

• Ability to show or speak towards shipped work that demonstrates growth experiments, or features that resulted in measurable business outcomes (e.g., increased conversion, improved retention).

• Data-centric mindset and experience in testing and validating designs through funnel analysis, A/B testing or data-centric decision-making.

• Skilled at working cross-functionally with product managers, engineers, content designers, and researchers to deliver results.

• Ability to move quick in a fast-paced environment, embracing ambiguity, and taking ownership of initiatives with a bias for action.

• Ability to clearly articulate design decisions, insights, and recommendations catered to diverse audiences, from design critiques to executive presentations.

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. 

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

We typically target the low - mid point of the salary range to allow room for growth within the role . Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid

• Flexible time off

• Meaningful equity

• Company retreats, fully paid for by Maze

• New MacBook (laptop), paid for by Maze

• Paid Family leave: 16 weeks for birth or adoptive parents

• $500/month to be used for dependent health insurance coverage

• $1,500 remote work setup fund to ensure you can set up a productive work space

• Flexible work schedule where you manage your own working hours

• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

• Virtual social engagements randomly throughout the year

• SWAG, we have some really cool swag

• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here . 

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Compensation

$149.5K – $202.5K • Offers Equity

Job Tags

Similar Jobs